Privacy Policy

Last updated: April 26, 2026

At Toely, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Order details and purchase history

We also automatically collect certain information about your device and browsing activity, such as:

  • IP address
  • Browser type

Pages viewed and interactions on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and customer experience
  • Prevent fraud and ensure security

We may also send you updates or marketing emails if you choose to receive them. You can unsubscribe at any time.

3. Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Payment providers (e.g. PayPal, credit card processors)
  • Shipping partners (e.g. DHL, local delivery services)
  • Service providers that help us run our website (such as Shopify)

These partners only use your information to perform their services and are required to protect it.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Understand how visitors use our site
  • Improve performance and user experience

You can control cookies through your browser settings.

5. Data Retention

We keep your information only as long as necessary to:

  • Fulfill your order
  • Comply with legal obligations
  • Resolve disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data

To make a request, please contact us at the email below.


7. Data Security

We take appropriate measures to protect your personal information.
All payments are processed securely through trusted third-party providers - we do not store your payment details.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.


9. Contact Us

If you have any questions about this Privacy Policy or your personal information, email: info@toely.co